Returns, Exchanges, and Refunds
Returns, exchanges & replacements may be granted at the sole discretion of Howard International. Customers have 30 days from the date of receiving their product to request a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The refund for returns will be for the value of the returned items, less the cost of your return shipping label, which will be deducted from your refund. If your item arrived damaged, please email us a photo of the damage and we will issue a replacement.
Howard International reserves the right to refuse to issue returns or exchanges for any reason at its sole discretion. Howard International is not responsible if users are sent duplicate products due to having multiple accounts with Howard International. Returning a product to Howard International without authorization will not result in a refund, and you will be responsible for any additional shipping charges that are incurred by Howard International as a result. Users agree not to refuse shipments from Howard International. Refusing a shipment for any reason will not result in the cancellation of an order or subscription plan, nor will it trigger a refund. Howard International assumes no responsibility and liability for any refused shipments and additional shipping charges may apply.
Shipping and Delivery
Howard International reserves the right to adjust shipping methods or costs for any reason at its sole discretion. Orders received by 12 pm EST will generally be processed within the next business day. Howard International is not responsible for orders that are shown to be delivered by the postal carrier. Howard International is not responsible to replace shipments where the address was entered incorrectly upon purchase. We are unable to update address information once a shipment is in transit. It is the responsibility of the customer to follow up with the carrier to update address information once a shipment is in transit.
International customers may be charged import taxes, which are not included in the shipping cost. These fees are not controlled by us and are the buyer’s responsibility.
For international orders, the standard shipping option typically delivers within 14 business days from the date of shipment. For domestic orders, the standard shipping option typically delivers within 8 business days from the date of shipment.
Customers have 30 days from the date of receiving their product to request a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To process your return, please email firstname.lastname@example.org.
The refund for returns will be for the value of the returned items, less the cost of your return shipping label, which will be deducted from your refund.
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
Digital Millenium Copyright Act
Howard International expects all users to respect the intellectual property rights of others. If you believe a work protected by a U.S. copyright that you or another owns has been posted on the site or products without authorization, you may notify us with the following information: a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed; identification of works or materials being infringed; identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that we are capable of finding and verifying its existence; your contact information, including address, telephone number and, if available, email address; a statement that you have a valid belief that the material is not authorized by the copyright owner, its agent, or the law; and a statement made under penalty of perjury that the information provided is accurate and you are authorized to make the complaint on behalf of the copyright owner.
Disclosure: Changes and Updates
Disclaimer: Guarantees and Warrants
You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the site or products will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the site or the products for any reconstruction of any lost data. Your use of the site, the products, their content, or items obtained through the site or products is at your own risk. The site, the products, their content or items obtained through the site or products are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Howard International hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law. In no event will Howard International Store, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the site, the products, any websites linked to it, any content on the site or products or such other websites or any services or items obtained through the site or products or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. The foregoing does not affect any liability which cannot be excluded or limited under applicable law.
All matters relating to the site, the products, and these Terms of Service and any dispute or claim arising therefrom or related thereto shall be governed by and construed in accordance with the internal laws of the State of North Carolina without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the site or products shall be instituted exclusively in the federal or state courts in and for North Carolina and a county contiguous thereto.
Your use of the site or products is dependent upon your use of a computer with adequate software or a supported mobile device and Internet access. The maintenance and security of this equipment may influence the performance of the site or products and it is your responsibility to ensure the equipment’s functionality.
Sole and Entire Agreement